Senior Account Director

Digitas Health LDN
London, England
Full-timePermanent

We work with science-led clients to launch and develop health brands for sustained growth. We do this by creating digital-first experiences that respond to the real needs of consumers, patients and health professionals. Human needs, illuminated by data, so brands show up when and where they can be truly valuable. We call this People Powered Health.

At DH London, we believe the healthcare industry is ready for something new. New tech platforms, data-driven engagement models, and digital product divisions may be foundational to the current wave of change, but its ideas, experiences and stories that inspire people to change behaviour.

As part of Publicis Health, our team works to bring applied innovation to a range of global, EMEA and UK clients, working in collaboration with other DH offices in Philadelphia, New York, San Francisco and sister agencies in London and around the world. Learn more at digitashealthldn.com.

WHAT IS THE ROLE

We’re looking for a Senior Account Director to join our team - a strategic thinker with in-depth experience delivering digital, media, and production projects and campaigns for healthcare brands.

Our work can take on many different forms from product design through to brand launches and omnichannel frameworks. As a Senior Account Director, you will be able to flex across these types of work pulling in different methodologies as needed to always ensure our client needs are met and expectations exceeded. But at the heart of it you will be human, intuitive and kind – working with different levels helping grow and inspire them whilst being inspired yourself!

RESPONSIBILITIES

  • Taking ownership of the day-to-day relationship with the client
  • Actively seeking opportunities for further account development
  • Taking ownership of problem solving perceived or potential issues
  • Building relationships with project clients and senior client leads
  • Building partnerships internally across all agency capabilities
  • Providing guidance and motivation to the wider team
  • Line managing supporting account team
  • Representing brand team at key agency meetings
  • Monitoring revenue and profitability to ensure they are on track
  • Collaborating with Project Management team on project scopes and forecasts

WHO YOU ARE

  • Experience within a healthcare agency, working at Senior Account Director level
  • Autonomous, collaborative and inclusive in your approach
  • Passionate about helping innovate and re-imagine the ideal health experience
  • Proven experience with delivering digital-first campaigns and omnichannel programmes, paid media campaigns, audience and segmentation strategy projects and brand launches
  • Proven experience at building businesses through organic growth
  • Highly developed team building and interpersonal skills

Please note: our teams work 3 days a week from our office, and 2 from home.

ABOUT PUBLICIS HEALTH

At Publicis Health, we are united around one purpose: to create a world where people are equipped and motivated to take control of their health. We transform healthcare marketing and communications into healthcare engagement. We believe healthcare marketing is healthcare, fostering healthy conversations, healthy behaviours and healthy people. With 40 offices and 12 brands across the globe, Publicis Health’s worldwide staff is composed of more than 3,000 healthcare professionals who are experts in advertising and branding, data and analytics, strategic planning, service design, digital media and technology, science, and medicine. Publicis Health companies include: BBK Worldwide, Digitas Health, Heartbeat, insync, Langland, Payer Sciences, PlowShare Group, Publicis Health France, Publicis Health Media, Razorfish Health, Saatchi & Saatchi Wellness, and Verilogue. For more information, visit us at www.publicishealth.com.

OUR DIVERSITY, EQUITY & INCLUSION STATEMENT

At Publicis Groupe UK, we’re committed to creating a safe, diverse, and inclusive working environment where everyone can thrive. This begins with striving to ensure our recruitment process is welcoming and allows equal access to opportunity for people regardless of age, disability, gender identity, neurodiversity, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. We will provide reasonable adjustments for people who have a disability or long-term condition. If you need any adjustments during the application process, please email [email protected]. If you would like us to do anything differently to make your working day easier please contact your Talent Team member.

The more diverse our team, the more imaginative, intelligent, and inspirational our culture and our work will become. Here are some of the ways we help promote diversity at Publicis Health.

Recruitment

  • Diversity & Inclusion management
  • Career and school programmes to build industry access for people from mixed socio-economic backgrounds

Culture

  • Support communities for women, LGBTQ+, BAME, Disabled employees and their allies
  • A wellbeing programme which includes free HeadSpace membership.

Future

  • CSR is central to our ethos and work moving forwards

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Advertising and Marketing
  • Industries

    Marketing Services

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Published on 7/14/2025, 1:02 AM