Head of Operations-Learning Disabilities Sector

Brook Street Social Care
Shrewsbury, England
Full-timePermanent

Head of Operations--Learning Disabilities Sector
Hybrid (West Midlands region)
Circa £58,000 + excellent benefits
Full-time

About the Role
An exciting opportunity has arisen for an experienced Head of Operations to join a well-established, values-driven organisation within the social care sector.
This senior leadership position sits on the Executive Management Team , with responsibility for overseeing service delivery, leading operational strategy, and ensuring high-quality, person-centred care across a diverse portfolio of services.
You'll play a critical role in driving performance, supporting growth, and ensuring services consistently deliver positive outcomes for the people supported

Key Responsibilities
Lead, inspire, and develop operational teams across multiple services
Ensure services meet all regulatory, safeguarding, and contractual requirements
Drive continuous improvement and operational excellence
Oversee budgets, resources, and performance metrics
Monitor sector trends and policy changes to inform strategy
Produce reports and provide assurance to senior stakeholders and board members

About You
NVQ Level 5 (or equivalent) in Health & Social Care or Management
Significant experience within the care sector (10+ years)
Proven track record in a senior leadership role
Experience supporting individuals with complex needs (e.g. autism, mental health, dementia)
Strong stakeholder management experience, including commissioners and local authorities
Commercial awareness with experience managing budgets
Full UK driving licence and flexibility to travel

Why Join?
Opportunity to shape strategy within a growing organisation
Supportive and values-led culture
Strong focus on quality, outcomes, and continuous improvement
Competitive salary and benefits package including generous annual leave and pension


Published on 6/7/2026, 4:54 AM