IT Support Analyst: First-Line Helpdesk, SLAs & Docs

A leading legal firm in Nottingham is seeking an IT Support professional to provide first-level support. Responsibilities include logging tickets, processing IT service requests, and assisting with peripherals. Candidates should have a solid understanding of user account management, experience in a Windows 7 environment, and excellent knowledge of Microsoft Office applications. This role requires attention to detail and may include weekend shifts as necessary. #J-18808-Ljbffr