Network Engineer - home-based

Network EngineerWhen registering to this job board you will be redirected to the online application form. Sheffield HybridSo, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.As a Network Engineer at Littlefish, youll provide proactive 3rd line support across our Network and Firewall technology stack within our support remit.Outside of incident resolution, youll also deliver requests and changes, help other engineers with tricky problems, and take part in continuous improvement activities that strengthen how we operate.Provide proactive 3rd line support for Network/Firewall technologies within the Littlefish support remitWork with Service Managers / Service Desk Manager on escalated issuesProvide technical expertise and resource to projects and transitionsHelp maintain service levels across the team (including SLA/KPI performance)Provide support, coaching and mentoring to team members in your areas of expertiseYoure a hands-on network engineer with a strong technical foundation who enjoys solving problems, taking ownership, and delivering great customer outcomes. Proven experience working as a Network Engineer, ideally within an MSP or multi-customer environmentA solid technical foundation across routing, switching, firewalls and network securityHands-on experience supporting enterprise networking technologies such as Cisco, Juniper or FortinetExperience producing high-quality technical documentation, SOPs and diagramsHealthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare~ Referral bonus scheme of £1000 when you successfully refer a friend.~ Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.~ Casual dress policy~ Company Pension Scheme~ Company social events~25 days annual leave plus public / bank holidays~ Purchase of annual leave scheme

I am High Performing-I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.I am Passionate-We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions.