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Credit Control Supervisor – Finance – Legal Firm

Law Firm. Hybrid working (1 or 2 days per week in Leeds centre Office)

The Company

Our client is a global leading Law Firm with offices around the world.

Salary and Benefits: c£35k plus Bonus and a host of benefits and hybrid remote working:

Comprehensive health coverage (medical, dental and optical)
Competitive vacation packages
Educational assistance and professional development programmes
Savings or pension plan
Life insurance
Travel insurance
Global mental wellness programme
Sports clubs and social events

About the Role

The Credit Controller Supervisor will focus on supporting a team of 5 Credit Controllers as they manage the daily credit portfolios and dealing with delinquent and aged accounts as a point of escalation. Primary responsibilities include:

Ensure the team are driving collections in line with the firm's Credit Policy to ensure bad debt is reduced.
Regular 1 to 1's and continual review of team's ledgers
Coach and mentor the team
Identify opportunities, weaknesses and threats in current processes. Design, review and develop strong processes
Lead on these processes and make sure the wider business understands and follows them whilst continuously striving to improve and propose efficiencies
Build strong relationships with key decision makers externally
Directly deal with escalated accounts working them through to resolution
Lead on ad-hoc projects
Understanding how KPI's are set and how best to achieve them
Support the team on key practices / offices by attending monthly meetings with the relevant partners or financial controllers, agreeing appropriate strategies to collect aged and/or difficult debts, and ensure all queries are resolved appropriately
Completion of complex account reconciliations and customer queries that are passed on by Credit Controllers / Administrators

EXPERIENCE

What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

Supervisory experience in a Finance based role
Great understanding of the Credit Control process
Working or prepared to work towards ICM
Process driven and able to identify improvements and opportunities
Excellent organisational skills, with the ability to multi-task and produce quality within tight deadlines
Strong communicator together with effective negotiation skills both with clients and the lawyers/partners
Good verbal and written communication skills
Able to interact positively at all levels within a law firm and be a team player
Confident using MS Office, including Word and Excel
Maintain a strong attention to detail and the ability to deal with confidential matters with discretion
Can demonstrate initiative and the ability to be proactive, while also being able to follow instructions
Deliver a 'can do' and proactive approach at all times
Flexible and prepared to work additional hours at month, quarter and year ends to assist the Revenue team with month end processes

Recognition One and its client are proud to be equal opportunity employers. xgikmsk We will consider qualified applicants without regard to race, colour, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

Seniority level

Seniority levelMid-Senior level

Employment type

Employment typeFull-time

Job function

Job functionFinance
IndustriesLaw Practice

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Published on 5/15/2026, 12:08 PM